Six Pillars

All businesses need a solid Purpose (their why) and genuine Values (their how), before setting goals. Then they need a practical, sustainable strategy - what they will do to achieve those goals. Eventually, every business owner will also need a succession or business sale plan.

Your business should now be built around your customers. What you sell, and how you attract, convert and retain your customers may be different for every business, but the basics remain the same. We’ll help you get it right, and your customers will thank you for it.

You can’t do much without great people. Attract the best talent and work through hiring, onboarding, managing, developing and (when necessary) successfully exiting people.

All businesses need to plan and monitor financial performance, manage their working capital, costs and profitability and comply with taxation requirements.

Internal systems and processes are key to a highly functioning business. Plan production capacity, manage operational constraints, procure well and have the right processes, technology and premises.

Finally, ensure that your business has the right legal, capital funding and governance structures in place. Implement cost effective risk management process and insurances to protect overall business health.